Everything in the box

All 32 modules.

Gydon is licensed a module at a time. Turn on what your business does and leave the rest off: the menus, the screens and the permissions all follow the licence, so an unused module is not clutter to scroll past. Tasks, the calendar and timesheets are always available to everybody, licence or not.

Always on, for everyone

These are not modules. They are the floor the rest of it stands on, and every user gets them.

CRM

Contacts, accounts, leads and a deal pipeline, with a full history against every record.

Sales documents

Quotes, proformas, orders, invoices, credit notes and price lists, with PDF templates you control.

Tasks and calendar

One task list for the whole business, whether the task is a follow-up call or a production stage.

Timesheets

Time recorded once, against whatever it belongs to, and reportable across all of it.

Webmail and mail sync

Mail threaded onto the record it concerns, so the conversation is not stuck in one person's inbox.

Reporting

A report builder over the live data, with saved reports and scheduled delivery.

Document templates

Your own paperwork, with merge fields that reach into the record being printed.

Workflow automation

When this happens, do that. Triggers on records, dates and statuses, with no code required.

Roles and permissions

Permission by module and action, with per-user overrides where somebody is an exception.

Licensable modules

Pick the ones that match how you work. Every description below is the one the software itself carries, so what you read here is what you get.

Making and moving goods

Manufacturing

Production orders that build products from their bill of materials, plus material requirements planning.

Product Costing (BOM)

Bills of materials and cost-of-goods roll-up on products. Uses the materials from Inventory.

Inventory & Purchasing

Materials, suppliers, purchase orders, goods receipt and stock. Not tied to any sales channel.

Operations

Work orders and shipments.

Logistics & Delivery

Delivery route planning and multi-stop optimisation (LocationIQ), plus vehicles.

Partner Trading

Link this install to another company's Gydon so orders, dispatches and invoices pass between them instead of being typed twice.

On the floor and on the road

Shopfloor App

Android tablet at the bench: scan a job, clock on and off, record what was made, and read the drawings attached to it.

Warehouse App

Android handset in the warehouse: look stock up by barcode, book goods in, move and count it, then pick, pack and dispatch an order.

Driver App

Android phone in the cab: run a planned route stop by stop, navigate to each drop, and capture proof of delivery.

Selling

Point of Sale

In-person point of sale with optional WooCommerce sync.

Customer portal

Customer-facing portal for quotes, orders, and account self-service.

Marketplaces

Sync products, price, stock and lead times to Amazon, eBay, Mirakl marketplaces (B&Q, The Range and other Mirakl operators) and Etsy, and pull orders back into one place.

WooCommerce

Store sync, webhooks, and product/order integration.

BigCommerce

Store sync, webhooks, and product/order integration.

Stripe payments

Take card payments via Stripe: invoice payment links, customer-portal checkout, and POS Terminal readers.

Customers and marketing

Email Campaigns

Send bulk HTML email campaigns to segmented contact lists with unsubscribe management.

SMS

Send and receive SMS messages, run bulk campaigns, and add SMS as a workflow action.

Data Enrichment

Turn stale data into an asset: RFM/engagement scoring, customer segments, data hygiene (normalise, email verify, duplicate detection) and Companies House firmographic enrichment.

Bookings

Calendly-style scheduling pages backed by Microsoft 365 calendars.

Work and people

Project management

Projects, portfolio planning, team capacity, and project templates. (Tasks and Calendar are always available, licence or not.)

Support & ticketing

Helpdesk tickets, knowledge base, SLA, and canned responses.

People & HR

Employee directory, leave, sickness, and HR settings.

Automation Scripting

Author sandboxed automation scripts and run them from workflow actions and buttons on record pages.

Money and systems

Xero

Accounting sync and Xero connection settings.

Microsoft 365

Microsoft 365 integration: users connect their own mailbox to the webmail over OAuth (no password stored), plus the mail tab and calendar/task sync. Optionally Entra ID SSO sign-in, which is a separate switch in Settings and off-by-choice for organisations that keep their own CRM logins. Bookings and OneDrive are separate modules and do not depend on this.

HubSpot

Import companies, contacts, and deals from HubSpot CRM.

Teamwork

Import projects, milestones, tasks and time from Teamwork.com, matched to your customer accounts.

Google Drive

Client folder provisioning and unified document storage on Google Drive.

OneDrive

Attach Microsoft 365 OneDrive files to CRM records (per user).

For agencies and hosts

Domain Registration

Cloudflare domain registration: register domains, keep an inventory, attribute them to clients.

Domain Hosting

Cloudflare zone management: DNS records and cache purging, attributed to clients.

Web Hosting

Manage client websites across our servers: stacks, PHP versions, databases, SSL and hosting plans, via a per-server agent.

Read about the parts that matter to you

Production and costing

Routing, work centres, job costing, backward scheduling and the week planner.

Manufacturing

Stock and purchasing

Materials, locations, batches, counts, suppliers, purchase orders and goods in.

Stock and purchasing

Sales and CRM

Leads, deals, quotes, orders, invoices, price lists and the customer portal.

Sales and CRM

Delivery and logistics

Shipments, multi-stop rounds, vehicles, returns and proof of delivery.

Logistics

Automation and reporting

Workflows, sandboxed scripting, the report builder and document templates.

Automation

People and projects

Projects, tasks, timesheets, support tickets, the knowledge base and HR.

People and projects

Not sure which of these you need?

Most people are not, at first. Tell us how the work flows through your business and we will tell you which modules that implies.